In this article, we will discuss the different ways to quick fix for Cannot open specific Outlook items when offline. Read the complete blog and learn the solutions to fix the error.
Microsoft Outlook is one of the preferred application by many professionals and personnel. However, like any other software, it is not immune to issues and errors. One frustrating error that Outlook users may encounter is the Cannot open Particular Outlook item error. This error can prevent you from accessing your important emails. contacts, events, journals and other data when you are offline. Here in this article, we will learn the best possible ways to fix this error.
Before we move ahead, let’s know a little bit about this error. When you face the “Cannot Open Specific Outlook Items when Offline” error in Outlook, it means your Outlook is not able to access certain items from your mailbox. It may be caused by to corrupted OST file. In that case, you can repair OST file and open it in your Outlook.
How to Fix “Cannot Open Specific Outlook Items when Offline” Error
This error may cause by to issue in OST file depending on different factors. Along with that, you can also face Outlook is showing yellow triangle error. If you are facing all these issues, then it is a single that Outlook is facing some issues and needs to fix immediately. Let’s know different way to fix the error.
1. Repair OST File
If the error is due to a corrupted OST file, then repair your data file and access your data. For that, you can use the scanost.exe tool. However, if the tool fails to repair your data file, then it is best to convert OST to PST format and then import the data file to the Outlook interface.
2. Check for Synchronization
Make sure that you set your synchronization setting properly. Check that the specific item you are trying to access is synchronized for offline use. To check that, right-click on the folder that has the problem and go to its properties. Then the General tab section and check if your Download shared item option is selected or not. If not then check that option.
3. Disable Add-ins:
Sometimes, the third-party application can affect your offline work. That can cause the inability to open specific Outlook items when offline error. Thus, disable all the add-ins and try to access your offline file.
4. Update Outlook
Outdated applications can also lead to errors. Ensure that, your Outlook is compatible with your Windows version. If not, then upgrade it to a new version.
5. Create New Profile
There is a chance that your Outlook profile is corrupted or causing the error. If that is the case, remove the affected profile add a new one and access your data offline.
6. Adjust Cached Exchange Mode Setting:
If your cached setting is active in your Exchange, then Outlook stores a local copy of your mailbox data. To adjust the setting, go to File >> Account Setting. Select the email account click on Change and choose the desired period of caching.
7. Check Offline Folder Setting:
Check your Outlook is set to work in offline mode. For that, go to the Send/Receive tab and click on the Work Offline button and ensure that, it is not selected. If the button is highlighted, then disable it.
Here are a few simple steps to fix the Cannot open specific Outlook items when offline error. Try the given solution resolve the error and access your data offline.
Conclusion
Outlook errors can be frustrating sometimes especially when you try to access your important data. Here in this blog, we mention some of teh solutions that will help you to resolve this error. However, it is best to backup your mailbox data and update your software to minimize teh chance of encountering such error.